As you know, Netflix is one of the biggest streaming platforms in the world. It gives an ultimate experience of the various TV shows, web series, movies, etc. Also, it is available on Android and IOS platforms. But sometimes users face Netflix account-related issues, and due to any issue, if you are searching Why is my Netflix not working? so just follow the below-given instructions and solve the not working issue of Netflix.
How to fix Netflix not working issue?
Users can face plenty of issues such as:
Slow speed of internet.
Due to the bad cookies & cache.
Outdated application of Netflix.
Getting any error message or code.
Forgotten or lost password issue.
Too many users using a single account or many more.
If you are getting the above-presented issue so just follow the below-mentioned steps to resolve the Netflix not responding problem.
Steps to fix Netflix not working problem:
Step 1: Netflix application is not opening or crashing:
If you are trying to open your Netflix app then, suddenly that is crashing then, and there might be many issues. such as:
Go to the settings and then, choose App info.
After then, find and press on the Netflix app.
Finally, tap on the clear button to remove all the cookies and cache.
Another way is to go to the play/IOS store of your phone.
Uninstall the app and then, re-install.
Now, check your Netflix application, if that is not working so just try to resolve the issue using the below steps.
Step 2: Getting Error code 12001 on Android:
Due to the over data, the Netflix account occurs error code 12001 so you can rid this error code using the below instructions.
Go to the settings and then, select applications.
Under app info, just find the Netflix app.
After then, tap on the Netflix app and clear all the data.
Step 3: try to reset your Netflix account password:
Go to the Netflix login page using any web browser.
Then, enter the associated email or phone number.
After then, click on the forgot Netflix password link.
Write the correct captcha and then, press next.
This time enter the recovery mobile number or email address.
If you have entered your mobile number then, check the verification code via SMS.
Enter the code and tap on the submit.
Now, write a new password, and again, go to the login page & visit the Netflix account using the account password or email.
If again, your Netflix not responding after creating a new password then, try the below-presented steps.
Step 4: Too many users are watching:
If you are spreading your Netflix account credentials with many users then, the Netflix account doesn’t work. To generate a monopoly account, just follow the below notes.
Go to the Netflix website and log in via credentials.
Then, visit the account option and choose the settings.
Now, click on the sign-out for all the devices, and again, log in to your account.
Step 5: Having issues to loading the Netflix application: